FAQ

This is a list of questions BrightSpace Media has received before and answered below. If there is a question not answered please feel free to contact us.

Why should I hire BrightSpace Media, instead of doing it my self?

New smartphones will take great pictures however they are lacking due to limitations of wide angle lens and limited dynamic range and exposure control. This is especially true for interior photos.  We take multiple exposures for every scene to insure proper exposure and composition to capture the view. We also use a tripod and wide angle lens along with professional software to produce images that stand out. It's our workflow and process that makes the difference!

How long will it take to photography my property?

The amount of time required to properly photograph a home or commercial building can vary greatly. The biggest factor is the size of the property. As a general guideline plan on at least 1 hour. But many large homes and commercial or retail buildings can take up to four hours for photography. The time required for your photo shoot will be discussed at the time you book it.

How can I help prepare my home for a real estate photo shoot?

The neater and cleaner your home or business is, the better it will photograph. Always start with a good cleaning. But to help homeowners and Realtors prepare for the real estate photography I have prepared a check list of things you can do to really make the home photo ready. Please read the home prep check list I’ve put together here.

What type of real estate photography equipment do you use?

I use high end, professional grade Canon digital camera with a speedlight flashes and a variety of lenses that allow me to capture the property from any perspective.

How do you accept payment?

We use digital photo delivery via our website and you will receive your pictures (watermarked) via your web gallery and you can use the shopping cart to pay using a credit card, debit card for Visa, MasterCard, American Express and Discover. 

Are you insured?

Yes, we carry equipment and liability insurance.

Do you charge tax for your real estate photography services?

Florida law requires we charge sales tax only on on physical prints or media delivered to our clients. The Florida sales tax rate for physical media is 7.0%.

Can you supply formats that my MLS requires?

Yes, I will supply photographs in both a hi resolution format for print and paper advertisement and low resolution for email and web advertising.

Do you retain the copyright to your images or are those transferred to me when I buy prints or digital images?

Yes, I retain the copyrights as is standard practice in the photography industry. However, my licensing agreement gives you wide latitude on what you can do with the images after you purchase a license to use them. Terms are provided in via a link in the invoice I send you, also viewable ‎here.

Do I have to meet you at the home to give you access?

You can simply provide the code to the standard lockbox if in place. Of course, you are also always welcome to meet me at the home and hang out during the photo shoot

What if the weather is bad on the day of my shoot?

If the weather is bad on the day of your scheduled shoot (i.e. rain, heavy clouds and the like) you will be given the opportunity to reschedule for the next available open shoot date. If you chose to proceed with the shoot as scheduled, regardless of the weather, please understand that the listed pricing does not include fixing photos for cloudy skies and such.

 

Do your packages include "Photoshop" editing?

All of our packages will include our basic image editing, including color correction, exposure, sky replacement. We also offer enhanced image editing.

How long does it take to receive my photographs?

We will normally have your photographs back to you within a 24 hours period unless we are experiencing a heavy work load. We guarantee a 48 hours turn around time.

What if I am not satisfied with my photos?

Our customer services is very important to us. We will extra hard to insure that you are satisfied with your photos. Please contact us to correct any issues.

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